Privacy Policy
Merchant catalog data stays boring, useful, and protected.
Last updated: April 28, 2026
What we collect
PassportReady connects to Shopify to read product catalog information such as product titles, descriptions, vendors, product types, categories, tags, images, variants, SKUs, barcodes, inventory signals, and product URLs. We also store merchant-approved draft passport data that is saved inside the app.
What we do not collect
PassportReady is not designed to collect buyer/customer records, orders, payment details, checkout data, or sensitive personal information. If a Shopify privacy webhook is sent to us, we acknowledge it and delete shop data where required.
How we use data
We use catalog data to score AI commerce readiness, identify EU Digital Product Passport data gaps, save draft passport pages, export JSON reports, and operate the app securely. We do not sell merchant data.
Retention and deletion
Product draft data is kept while the app is installed so merchants can continue their readiness workflow. When Shopify sends a shop redaction request, we delete stored sessions and saved product drafts for that shop. Merchants can also request deletion by emailing support@passportready.app.
Processors and hosting
PassportReady is hosted on Hetzner infrastructure and uses Shopify APIs and Shopify Billing for authentication, app access, and merchant-approved subscription charges.
Contact
Questions, access requests, deletion requests, and privacy requests can be sent to support@passportready.app. PassportReady is operated from Denmark.